Revocation instruction

Revocation Right As a resident of an EU member state, you have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the date of conclusion of the contract.
In order to exercise your right of revocation, you must inform us (Televox AG with registered office at Bösch 35, 6331 Hünenberg, Switzerland) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You may use the attached model revocation form, which is not mandatory.

In order to comply with the withdrawal period, it is sufficient for you to send the notification of exercising the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation
If you revoke this Agreement, we shall repay to you all payments received from you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement. We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund.

If you have requested that the Services be commenced during the withdrawal period, you shall pay us a reasonable amount equal to the proportion of the Services already provided by the time you notify us of the exercise of the right of withdrawal in respect of this Agreement in relation to the total Services provided for in the Agreement.

Sample Withdrawal Form
If you want to cancel the contract, please fill out this form and send it to us.

I/we (1) hereby revoke the contract concluded by me/us (1) for the provision of the following service (1)
Ordered on (1)/received on (1)
Name(s) of consumer(s)
Full address of the consumer(s)
Signature of consumer(s) (only for paper communication)
(1) Delete as appropriate.

We ask you to indicate your customer number and/or your e-mail address with a revocation.